Overview
Enterprise Product Designer with 20+ years of experience bridging the gap between product vision and technical implementation across complex enterprise SaaS environments. Specialist in Figma, Claude Design, human-AI interaction patterns, stateful UI behavioral contracts, and design system strategy.
Featured System Case Studies
Herb Harden
Staff Enterprise Product Designer & AI UI/UX Systems Architect
Enterprise Product Designer with 20+ years of experience bridging the gap between product vision and technical implementation across complex enterprise SaaS environments. Specialist in Figma, Claude Design, human-AI interaction patterns, stateful UI behavioral contracts, and design system strategy.
Leverages rapid interactive sandboxing, visual low-code/no-code orchestrations, and front-end state modeling to specify edge cases and de-risk complex front-end logic—enabling engineering teams to build faster, cleaner production software without rework.
Core Expertise
Contact & Professional Links
Email: harden.herb@gmail.com
Phone: (402) 490-0851
Location: Omaha, NE (Open to Remote)
Global UI/UX Design & System Specs
Collaborated with the global UI/UX team to design and document the complete library of conversational UI component specifications, interaction models, and non-deterministic user states.
- Defined unified conversational interfaces capable of rendering LLM outputs cleanly.
- Handled dynamic layout expansions without causing unexpected visual reflows.
- Standardized cross-squad component libraries across global development divisions.
Customer Care HITL Workflows
Mapped end-to-end Human-in-the-Loop (HITL) approval flows, override mechanisms, and edge cases for global enterprise customer support operations.
AI Intent-Driven Interaction Model
Modeled and specified the core Intent → Insight → Action user-search interaction pattern, defining precise user intent use cases and dynamic interface behaviors.
AI Conversational Search Specs
Formulated and specified a 5-phase conversational interaction framework for JAI.
AI UI Component Behavioral Contracts
Authored comprehensive UI behavioral contracts and schema expectations that govern how dynamic components render in response to real-time LLM outputs, ensuring design system integrity across AI-driven flows.
Audit Management
Utilized Claude Design for rapid interactive prototyping and front-end state modeling across Audit Management.
Cost-Breakdown Frameworks (CBD)
Engineered interactive cost-breakdown matrix prototypes for rapid front-end sandboxing.
AI Bid Analyzer Agent
Designed side-panel human-in-the-loop interfaces within the JAI framework.
In-Context AI Summary Framework
Designed a scalable enterprise UI framework for in-context AI synthesis across core workflows.
AI Evaluations Redesign
Led the UI/UX redesign of the AI Evals platform, transforming raw accuracy metrics into actionable dashboards.
End-to-End UI/UX Ownership
Served as the single UI/UX owner for JAGGAER Direct, driving end-to-end product design across multiple concurrent modules while collaborating directly with Product Managers and Engineering leads.